Privacy Policy – Terms

What personal information do we collect?
We primarily gather personal information from you to help us serve you better. We obtain this information from applications and other materials that you submit to us requesting service. We also obtain information from telephone conversations where calls may be recorded and/or monitored for quality assurance purpose. We may also collect information about online activity on our website, in order to make our site more usable but we do not collect information that identifies you as an individual without your knowledge. This information is collectively termed “nonpublic personal information”. Throughout this notice, we will refer to it simply as “personal information”.

Is personal information shared with others?
We use the information we collect to help us provide services to you. We may provide your information to business affiliates in our network in order for them to provide the best services possible. We may also share your personal information as permitted or required by law. We respect your privacy and it is for this reason we only disclose your personal information when it is necessary for us to do so in order to fulfill services to you.

How do we protect the confidentiality, security and integrity of information about you?
We restrict access to your information to those employees who need to know that information to allow them to provide services to you. Our employees are trained in the importance of maintaining confidentiality and privacy. We maintain physical, electronic and procedural safeguards to protect the information we collect about you. If you are transacting business with us over the Internet, we encrypt all information transmitted from your browser and our server. We also protect our services with electronic firewalls. It is important that the information we maintain about you is accurate and complete. If you see or know of information in our records that suggest that our files are incomplete or incorrect, please contact us so we may update the information.

Cookies:
Cookies are small text files which pass information back and forth from our servers to your computer. Most websites use cookies for many reasons. We utilize cookies to track online marketing campaigns.

Policy Changes:
Lead Balance reserves the right to change our privacy notice within our sole and absolute discretion. Any changes to this privacy notice will be communicated on this page and will apply only to non-public personal information collected from you after the date of implementation.

Right to opt-out:
We are committed to protecting your privacy. As such, all information you enter on our site is held in strict confidentiality. However, you may elect to unsubscribe from our communications at any time by submitting your opt-out request here. 

If you do not agree with our policies and practices, you have the choice not to use our website or services. By accessing or using this website or purchasing services, you agree to this privacy policy. 

Questions or concerns? Please visit our contact page or give us call, 800-330-9103.